Wine e-Commerce

Since 2006, WineFetch has powered a leading e-commerce and shop management platform — built specifically for the wine retail industry — that enables merchants to easily manage and promote their business from a single place. We've taken the industry's best practices and built them into the technology.

e-Commerce Features

Click the section headers below to read about each feature.

  • Advanced Inventory and Product Management
    • Easily add items to your online catalog using our smart mapping tool.

    • Our database includes product images and detailed product information for thousands of wines.

    • Integration with various POS companies, including ICS's Vision and VisionLink, Atlantic Systems, LiquorPOS, Lightning Online POS, Microsoft, POSIM, Lightspeed, mPower, and more.

    • No item limits and no fees per transaction.

    • Set various pricing levels for a single item, three packs, six packs, cases, etc.

    • Set items as "pre-arrival" for Bordeaux, Rhone, Napa Cabernet futures.

    • Add custom descriptions using your own tasting notes.

    • Create exclusive pricing available only to newsletter subscribers, VIP's, Facebook or Twitter followers, etc.

    • Real time updating of selling limits, maximum purchase limits, and minimum per purchase limits.

  • Advanced Fraud Detection Suite
    • Community based fraud reports across the WineFetch network to help prevent and detect fraud before you even view an order.

    • Every order is analyzed and scored as it is received using the WineFetch proprietary multi-point fraud assessment.

    • Integration with third-party credit card gateways and secure payment solutions, like Apple Pay.

    • Reduce costs and prevent chargeback fees as well as possible inventory loss resulting from fraudulent transactions.

    • Get notified if a package is redirected to a different location and if you suspect fraud, you can stop the shipment.

    • Integration with the MaxMind Fraud Detection Service for instant fraud analysis across a billion transactions.

  • Integrated Marketing and Promotional Tools
    • Content sections are 100% controlled by you and can include: rotating graphics, event calendars, text, static images, product categories, etc.

    • Extremely customizable promotional codes and coupons

    • Send tasting event invitations and collect RSVP's

    • Integrated Wine Club manager

    • Manage your business profiles in various web directories, such as Yahoo! Local and Yellowpages.com.

    • Your unique website is completely customizable from our admin panel and updates occur in real time

    • Manage wine gift registries

    • Enomatic tasting machine integration

  • Customer Experience
    • Users can browse or search by product, varietal, country, price range, etc.

    • Shipping charges calculated in real time and down to the zip code

    • View order history and repurchase previous items with a single click

    • Virtual cellar and tasting notes modules keep customers coming back to your website

    • "Warm weather" instructions/holds available

    • In-store pickup and/or local delivery options available

    • Share-friendly content and product pages with inline social media "Share" buttons

    • Shoppers can sign up to be automatically notified when sold-out items are back in stock

    • Customers can save their shopping carts to be completed at a later time.

    • Fast page load times

    • 99.999% uptime

  • App and Mobile Solutions
    • Custom branded apps available

    • Mobile-friendly version of site will be available when browsing on smartphones.

    • The checkout process is streamlined for mobile devices

    • Secure checkout via Apple Pay available. Fast, single-touch checkout on Macs, iPhones, and iPads

    • With our seamless "one cart" experience, customers can start shopping on their phone and finish the checkout process on their computer.

  • Order Processing
    • Offer your customers Guest Checkout

    • Email notifications for all incoming orders

    • Ability to receive Text Message and Phone Calls for local delivery and in store pickup orders

    • Seamless integration with your FedEx and UPS accounts ensures real-time quotes using your negotiated rates

    • Create shipping labels from within the Order Processing Center

    • Abandoned shopping cart manager --- engage shoppers with a virtual "May I help you?"

    • Accept orders for wine futures

    • Create separate surcharges for special packaging

    • Generate packing slips and invoices

    • Automatically send order confirmation and tracking notifications

    • WineFetch's eCommerce software complies with the Payment Card Industry (PCI) Data Security Standard.

    • WineFetch's servers are scanned by McAfee corporation. The network is tested and certified to pass the "McAfee Secure" Security Scan.

    • WineFetch uses the latest Secure Socket Layer (SSL) Technology.

WineFetch Client: San Francisco Wine Trading Company

What Our Customers Say

A lot of companies promise personalized service, but WineFetch delivers it. They are actively engaged in the success of my website, and my business. Not only do they provide insights and suggestions that are helpful to me, but also respond promptly to any issue, question or request I may have. Always friendly, always professional and absolutely great to work with. I couldn't be happier or ask for more.

Burgundy Wine Company Geri Tashjian

...I have been very pleased with their service. Over the past year, not only did I see an increase in my online sales, a much lower monthly service fee from them, but I have also been impressed with their level of customer service...

America's Wine Shop Scott Fink, owner